Standard delivery service for destinations within the United Kingdom: Orders made on-line for delivery to UK destinations will be delivered generally within 5 working days of receipt of the order, and in all but exceptional circumstances, within 28 days.
Complaints, refunds and replacements
All complaints relating to buy online orders must be notified to CamelTrophyShop within 21 days of the order despatch. All refunds and replacements will be at the discretion of CamelTrophyShop.
Cancellations
To cancel an order, CamelTrophyShop must be notified within 24 hours of the order placement. If the order has been dispatched, the customer will be liable for the postage incurred both in dispatch and return to CamelTrophyShop.
